Care Coordination

We provide assistance with navigating the confusing maze of senior care. With the use of health information and technology, we promote health and wellness to both consumers and family members.

Our Care Managers provide a single point of contact to evaluate your needs and monitor to ensure the best and most appropriate services and care are being provided.

We not only coordinate services our agency offers but also assist in the transitional care and coordination of services among other providers in your area.
Information and Assistance

Based on your needs, our Information Specialist and Care Manager will begin the process of determining exactly how programs and services can help you. They will assist and explain many options for your care.

Care Planning and Management

Development of the care plan based on the needs of the consumer identified through a comprehensive assessment.
Coordination of social and medical services needed including those available through WRAAA or other non-AAA sources.
Communication and coordination with family support.
Ongoing care management, monitoring and follow-up

General referral services (financial, legal, housing, and healthcare)

Communication and referrals to service providers regarding services to be rendered by consumer as part of care plan

Ordering Medical supplies (DME)

Offering alternatives in ordering and receiving medical supplies. Incontinence supplies such as diapers, liners and under pads; bedside commodes; walkers; canes; and more can be directly shipped to the home.

Prescription Management
Family Caregiver Program

This Program supports Caregivers caring for a relative 60+ in the home to reduce the burden and stress of caregiving. It also provides assistance with some costs of care, education, emotional support, and information and referral.

Applications (public and private assistance)
Medicare Prescription Drug Counseling
Advocate and assist with Medicaid, Medicare and VA benefits
Transportation needs

Nutrition & Wellness

The Area Agency on Aging administers a contract with various agencies to provide nutrition and wellness programs. These programs offer a place where participants can engage in community services that can help them stay healthy and independent by offering a wide variety of programs and services, including Meals and Nutrition Programs, Social & Recreational Activities, Wellness Programs, Transportation Services and Senior Center Volunteer Programs.

These programs are available through senior centers in the following counties in our service area:

Senior Living

We are pleased to offer two types of living options to Seniors in our area.

Our Assisted Living Facility located at 302 Woodmont Circle, Batesville Arkansas
Affordable Housing for eligible seniors in 12 different locations.

Community Services

We offer supportive services to our community in three different areas.

Our Foster Grandparent Programs offer assistance to children in our local schools
The Ombudsman Program advocates for residents residing in long term care facilities
Our Ticket to Work Program assist individuals with disabilities obtain employment